Shadow Polo Club Shirt

RETURN POLICY

At TagHouse, we strive to ensure your satisfaction with every purchase. While we put our best efforts into delivering high-quality products, we understand that there may be instances where an exchange is necessary. Our return policy is designed to be fair and transparent, ensuring that you have a hassle-free experience. If, for any reason, you find yourself unsatisfied with your purchase, please don't hesitate to reach out to our dedicated customer service team at help.taghouse@gmail.com.

We deeply appreciate your trust in our products and services. We recently noticed that some of the returned items we received have been used. While we understand that circumstances can vary, we want to ensure that our return policy is fair for all customers.

TRUST HAPPENS FROM BOTH ENDS!

Returns are considered only for valid reasons, ensuring a fair and satisfactory experience for our valued customers, with a FEE of 250 INR. To ensure fair business practices, we will provide you with a 250 rupee coupon code to use for your next purchase. Confirmation of the refund and the coupon code will be sent to you via WhatsApp at +917567036114.

Instead of return, take advantage of the freedom of exchange as you explore our extensive selection of products that can be exchanged - Free exchange available.

Exchange Here: https://taghouse.in

Please note that only one return per order is acceptable.

Return Fees:

• 1 - 2 PRODUCTS: 250 INR
• 3 - 4 PRODUCTS: 400 INR
• 5+ PRODUCTS: 600 INR AND ABOVE

Please carefully read the following return guidelines:

Eligibility Criteria:

• Items must be unused and in their original packaging.
• Returns are accepted within 10 days from the date of delivery.

Damaged Products:

• If you receive a damaged item, please contact our customer support within 48 hours of delivery to report the issue.
• Provide clear images of the damaged product for our records.
• We will initiate a return and refund process for damaged items.

Size Unavailability:

• If the desired size of the same product is not available for an exchange, we will issue a refund or offer an alternative solution in consultation with the customer.

Quality Check Process:

• Once the product reaches the warehouse, our agent will conduct a quality check on the returned items.
• If the item passes the quality check, we will initiate the refund process.
• If the item fails the quality check, it will be discarded, and no refund will be issued.

Refund Process:

• Refunds will be processed promptly within 3-5 business days after the successful completion of the quality check.
• The refunded sum will not include the deducted shipping cost; only the remaining amount will be reimbursed.

Defective or Damaged Items:

• If you receive a defective or damaged item, contact us within 48 hours of delivery for a resolution.

Thank you for your understanding and continued support.